FAQs


To create an account, go to the home page and click “REGISTER” in the top right corner of the page. From here you can either register with Facebook or create an account by filling in your details. You will need to verify your email address via the confirmation email that is sent to you before your account is activated.

Creating an account via Facebook is quick and easy, your account should be open in less than a minute. When your Facebook account is linked to your Bike Chaser profile it gives you extra credibility as other users can see that you are who you say you are.

We certainly can. Please contact us here and describe your issue in detail. We’ll get back to you as soon as possible.

To post an ad on Bike Chaser you must first create an account. Once you have created an account and are logged in you will be able to create a new ad by clicking “POST AD” in the right hand corner of the website. Follow the instructions to complete your ad. The more detail you give about your product the better.

That is up to you! Bike Chaser is by cyclists, for cyclists so we’re against the unreasonable listing fees and massive sales commissions being charged by other sites out there. Instead you pay what you think our service is worth to you – even if that’s $0! If you choose to pay something, a proportion of your payment will be donated to the Amy Gillett Foundation (that is at least ten percent).

No, once your item has sold, the cash is yours to keep!

No, Bike Chaser does not facilitate payments between users. We recommend inspecting items and exchanging payment in person.

To report an ad or user please read Reporting an Issue in our Buying and Selling Safely section.

The Bike Chaser Cycling Community is free to join for all Australian cyclists. As a member you will get access to member-only promotions and discounts as well as unique cycling tips and content. We source the deals and send them straight to your inbox. The bigger the community, the more bargaining power we have. Power to the people!

You can join the Bike Chaser Cycling Community here.

The Amy Gillett Foundation was the very first partner of Bike Chaser for a reason: Through their tireless efforts the foundation continues to work with legislators, law enforcement authorities and the Australian cycling community to create safer roads for all of us. We think their work is incredibly important and we are proud to donate a minimum of ten percent of our listing fees to the Amy Gillett Foundation.

You can read all about us here.

Ah bummer, we’re sorry to hear that! We’re here to help. Firstly, make sure you read our section on Reporting an Issue. Then contact us as soon as possible so we can help with further investigation.

Also, we highly recommend that you register your bike with the National Bike Register so it can be identified as yours in case it gets lost or stolen. The National Bike Register can be accessed by the Police and insurance companies to identify information about your bike which may help in the investigation of your case and recovery of your bike.

You can contact us here.